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User Request Management Service / HTTP 500 Error

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Hi,

We published the ERP_UTILITIES_UMC_URM service (Multichannel entension of Gateway USERREQUESTMANAGMENT) in our ERP system and it now this service is available on the GW system.

 

We copied UMCUI5_MOBILE to ZUMCUI5_MOBILE and activated it in SICF.

 

This blog was useful for setting up the customizing settings User Self Service in SAP NetWeaver Gateway

 

We are able to create users using this service but when they go to login at http://server:port/sap/bc/ui5_ui5/sap/zumcui5_mobile/index.html#/Logon there is the following

 

500 SAP Internal Server Error

ERROR: System logon form fields have invalid values (termination: ERROR_MESSAGE_STATE)

 

The username and password is plain text (there are no symbols or numbers) so what are the invalid values. If I enter and incorrect username and password I will get a popup saying that the "client, username or password is incorrect"

 

Can anyone shed some light on this?


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